Ben

Ben

Tuesday, August 13, 2013

Our Response

"I have come to the frightening conclusion that I am the decisive element. It is my personal approach that creates the climate. It is my daily mood that makes the weather.  I possess tremendous power to make life miserable or joyous.  I can be a tool of torture or an instrument of inspiration, I can humiliate or humor, hurt or heal.  In all situations, it is my response that decides whether a crisis is escalated or deescalated, and a person is humanized or dehumanized.  If we treat people as they are, we make them worse.  If we treat people as they ought to be, we can help them become what they are capable of becoming."

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